Early-access refund approach
DRAFTNIGHT is currently in early access. If a product issue materially affects your experience, contact support so we can work with you personally to resolve it. During the early-access period, we review refund requests case by case using a flexible, customer-first approach and may issue a full or partial refund when appropriate. This policy does not limit any rights available under applicable law or your cardholder agreement.
Cancellation and access
Season Passes are one-time purchases and never renew automatically. Stopping use of the Service does not automatically create a refund or revoke access already purchased. Season Passes provide access to the purchased tier and league limit through the expiration date displayed at checkout, generally March 1 following the applicable fantasy football season.
Upgrades and downgrades
If you upgrade during a season, DRAFTNIGHT may charge only the displayed difference between your current tier and the higher tier. Downgrades are not available during the active season; you may select a different tier when purchasing access for a later season.
Billing issues and chargebacks
Please contact us before filing a payment dispute so we have an opportunity to investigate and resolve the issue. We may suspend access associated with a reversed, disputed, fraudulent, or unpaid transaction while it is reviewed. Nothing in this Policy limits rights available under applicable law or your cardholder agreement.
Policy changes and contact
We may update this Policy prospectively by posting a revised version and effective date. The policy presented at the time of purchase will govern that transaction unless applicable law requires otherwise. Questions may be sent to DRAFTNIGHT LLC at support@draftnight.tv.
Questions?
Contact DRAFTNIGHT LLC at support@draftnight.tv.