Account & Billing
Create and manage your DRAFTNIGHT account, choose a one-time Season Pass, and get help with billing.
Commissioners use an account to save leagues, launch draft rooms, manage a Season Pass, and return to completed results. Team owners do not need commissioner access simply to join a room and claim a team.
In this guide
- Create an account and sign in
- Season Passes and league limits
- Upgrade your plan
- One-time purchases and expiration
- Cancellations and refunds
- Account troubleshooting
Create an account and sign in
Select Sign In from the DRAFTNIGHT site. Enter the email address associated with your account and complete the verification steps shown on screen. New users can follow the sign-up option from the same flow.
After authentication, DRAFTNIGHT returns you to the dashboard. If you use more than one email address, always sign in with the address that owns the leagues and Season Pass you expect to see.
Security: DRAFTNIGHT support will never ask for your password, full payment card number, or a live room session token.
Season Passes and league limits
Season Pass tiers control how many active leagues a commissioner can host during the season. The current pricing page shows the available tiers, current prices, and the league limit included with each option.
All paid tiers include the live draft room and broadcast experience. Choose a tier based on the number of leagues you need to operate, not the number of owners joining a single draft.
You can review your current tier, league usage, and available upgrades from Dashboard → Billing.
See How League Slots Work for the rules around creating, deleting, canceling, and relaunching leagues.
Upgrade your plan
Open Billing from the signed-in dashboard and choose an available upgrade. DRAFTNIGHT sends you to the secure checkout flow before applying the new tier.
When checkout completes, return to the dashboard. The confirmation message and new league limit should appear on the billing page. If checkout succeeded but the old tier remains visible, refresh once before contacting support.
Upgrades are supported during the season. Downgrades do not replace the current paid tier during its active period.
One-time purchases and expiration
The billing page shows the date through which the current pass remains active. Every Season Pass is a one-time purchase and never renews automatically.
The Season Pass remains available through the displayed March 1 expiration date. Purchase a new pass separately when you want access for the following season. Stripe emails a receipt after each successful purchase.
Cancellations and refunds
Review the current Refunds & Cancellations policy before submitting a request. Include the account email address and the approximate purchase date when contacting support, but do not include card details.
Billing questions are normally handled through support@draftnight.tv or the contact form. A live-draft emergency label should only be used for an active room that cannot continue.
Account troubleshooting
If you cannot sign in:
- Confirm that the email address is entered correctly.
- Check spam or junk folders for the verification message.
- Open the sign-in page in a current browser and disable extensions that block authentication cookies.
- Try a private window to rule out stale browser state.
- Contact support with the email address you attempted to use and a screenshot of the error.
If the dashboard opens but a league or purchase is missing, you are often signed into a different account. Sign out and retry with the email used during checkout.